by Dave Hayward | Jan 25, 2026 | AI, AI agents, AI literacy, AI Transformation, AI workflow automation, B2B Marketing, Communications, Customer experience (CX), Europa Creative Partners, Life and work, Marketing, Psychology
Prologue: Our agency vs the universe One thing I’ve observed about humans is that we generally overestimate our agency in the world. What we can control is vanishingly small, not even being in full control of ourselves. The trick, and I say this as a world-class...
by Dave Hayward | Dec 6, 2025 | AI Transformation, B2B Content Strategy, B2B Marketing, Brand, Content strategy, Creativity, Europa Creative Partners, Founder-led marketing, Life and work, Marketing, Marketing as a service, Performance marketing, Productivity, Psychology, Revenue, Sales
On December 23rd, Europa Creative Partners turns ten. (The featured image is a photo of me from 2016, in the first year of Europa’s operations.) When I look at the company registration, I sometimes can’t believe it. It feels like yesterday and like a lifetime...
by Dave Hayward | Apr 26, 2025 | Creativity, Art, Life and work, Personal stories, Podcast, Productivity, Psychology, Strategy
How to make peace with arbitrary choices and create meaning anyway “Two roads diverged in a wood, and I—I took the one less travelled by,And that has made all the difference.” It’s hard to beat the final lines of Robert Frost’s The Road Not Taken. It’s also, famously,...
by Dave Hayward | Mar 18, 2025 | AI, Life and work, Productivity, Psychology, Sales
Persuasion and perseverance One of the hardest jobs I ever had was selling coffee in London. In my twenties, I started at a brand new company with no established customer base. Armed with a London A to Z street map, a newly bought suit, and some business cards, I...
by Dave Hayward | Dec 5, 2024 | AI, Life and work, Marketing, Marketing technology, Performance marketing
14,106 martech products (27.8% growth YoY) are on the market in 2024. To be a knowledge worker, and especially a marketer, it helps to be wired to be a novelty seeker. For marketers, when it comes to martech, let alone productivity apps, we’re faced with an...
by Dave Hayward | Oct 12, 2024 | AI, Creativity, Life and work, Psychology
Hallucination is an old term for a new concept. I first heard the term “hallucination” used in connection with AI during a presentation we organised earlier this year with Greg Shove, CEO of Section, hosted by Journey. Greg explained it (and reiterated in Professor...
